1. Returns
Nyra Waves strives to provide high-quality products. If you receive a damaged or defective product, you may request a return. Returns must be reported within 7 days of delivery.
2. Eligibility
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Products showing signs of misuse or damage caused after delivery are not eligible.
3. Return Process
To initiate a return, please contact our support team with your order details and a description of the issue. Our team will guide you through the return procedure.
4. Refunds
Since we offer cash on delivery (COD), refunds will be processed in cash or as a replacement product, based on the nature of the issue. Refunds or replacements are only applicable after verification of the returned item.
5. Non-Returnable Items
Products that are not defective or damaged are not eligible for return. Please review your order carefully before confirming.
6. Amendments
Nyra Waves reserves the right to update this Return and Refund Policy at any time. Any changes will take effect immediately upon posting.
If you have any questions, concerns, regarding this policy, please contact our support team at [email protected].